1
New User Booking
Complete first-time booking flow — therapy type selection, therapist & slot picker, package plans, payment, and onboarding details.
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2
Returning User (Active Package)
Therapist-suggested session for a returning user with remaining sessions — confirm, reschedule, or change therapist.
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3
Returning User (New Package)
Returning user with expired package — continue with existing therapist or find a new one, with payment.
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4
Follow-up Reminder
T-2 day reminder for upcoming session — confirm or reschedule to a different date and time.
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